Privacy Policy for Filo Grill
At Filo Grill, we take the privacy of our guests and online visitors seriously. This Privacy Policy outlines how we collect, use, and protect your information when you visit our restaurant in Las Vegas, use our website, or interact with our online ordering system.
1. Information We Collect
We only collect information that is necessary to serve you, process your orders, and improve your dining experience.
Device and Usage Information: When you browse our website, we may automatically collect basic technical data like your IP address, browser type, and how you navigate our menu pages to ensure our site runs smoothly.
Personal Information: When you place an online order, sign up for our rewards program, or contact us, we may collect your name, email address, phone number, and delivery/billing address.
Payment Data: All online payments are processed securely through our trusted third-party payment processors (such as WooCommerce partners). We do not store your credit card details on our servers.
2. How We Use Your Information
We use the information we gather to keep Filo Grill running efficiently and to deliver the best possible service to you.
To process, fulfill, and manage your online orders and special requests.
To send you order confirmations, updates, or respond directly to your customer service inquiries.
To improve our website navigation, menu layout, and overall online ordering experience.
If you opt-in, to occasionally send you special promotions, updates, or news about our restaurant. You can opt-out of these communications at any time.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers who help us operate our business, including:
- Online ordering platforms and payment gateways to securely process your transactions.
- Delivery service partners if you request your food to be delivered.
- Website analytics providers to help us optimize our online menu and layout.
All third-party partners are required to keep your information confidential and secure.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us.
6. Cookies
We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us.